Privacy policy

This Privacy Policy describes how Cribsi Inc., its parent, subsidiaries, and affiliated companies (collectively, “Cribsi”, “we”, or “us”) collect, use, and share your information when you visit or make a purchase from cribsi.com (our “Site”).

Personal Information

What We Collect

Device Information

When you visit our Site, we or our vendors automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Site, we or our vendors collect information about the individual web pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on our Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse our Site.

Order Information

When you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. When you review products on our Site, we also collect your review text, images, and ratings. We refer to this information as “Order Information”. Our Site uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information may be used to determine when to send cart reminder messages via email or SMS.

Customer Information

When you sign up for an account with us or to receive promotional information from us, such as newsletters and special offers; we collect certain information from you, including your name and email address. If you choose to share additional information with us; we collect certain supplemental information from you, such as your address, phone number, and shopping or product preferences. When you communicate with us through email, chat, or other means, we may also collect information from you regarding your inquiry. We refer to this information as “Customer Information”.

Third-Party Information

From time to time, we may purchase or otherwise obtain data lists from third-party marketing data providers that may include your information. We refer to this information as “Third-Party Information”.

Public Information

When you post information on an open forum, whether through our Site or directly on another site (for example, a social network or product reviews), that information is likely public, so please do not post personal information in these forums.

How We Use Personal Information

When we talk about “Personal Information” in this Privacy Policy, we are talking about Order Information, Customer Information, and Device Information.

We and our vendors use the Order Information that we collect generally to fulfill any orders placed through our Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Improve our products or services;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We and our vendors use the Customer Information that we collect to communicate with you; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We and our vendors use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with our Site, and to assess the success of our marketing and advertising campaigns).

We and our vendors may use the Third-Party Information that we collect to assist with all the activities listed above.

Sharing Your Personal Information

We share your Personal Information with third parties that provide services to help us use your Personal Information, as described above.

For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use our Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use stamped.io to collect customer reviews our products and services - you can read more about how stamped.io uses your Personal Information here: https://stamped.io/privacy.

We use appmate.io to collect wishlists on our Site - you can read more about how appmate.io uses your Personal Information here: https://appmate.io/privacy.

We use Attentive Mobile for SMS marketing - you can read more about how Attentive Mobile uses your Personal Information here: https://www.attentivemobile.com/privacy.

We use several third-party services to drop-ship orders directly from their inventory to you, and we may use third-party logistics services to fulfill products from our inventory to you. In these instances, we may share your Order Information with these third parties.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We may also share your Personal Information if we are involved in a merger, acquisition, bankruptcy, sale of assets, or other corporate change.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads
Pinterest: https://www.pinterest.com/settings
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Third Party Sites & Email/Chat Communications

Our Site may contain links to third-party online properties and social media sites/tools. If you use these links, your interactions with the third parties will be governed by their privacy policies.

When you communicate with us by email or chat, these communications may not be encrypted. Please do not share sensitive information over these channels.

Your Choices

You have the choice of ending our communications to you and you may ask us to change or correct your information as follows.

Customer Information

You can choose to decline communications from us at the point that we request your Customer Information. After we have collected your Customer Information, you can choose to stop our communications to you by contacting us at the email listed in the “Contact US” section below. If you receive promotional email communications from us and want to opt out of those emails, please click the “Unsubscribe” link at the bottom of the promotional email.

Order Information

When you place an order through our Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

European Residents

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

California Residents

California law requires certain businesses to disclose information regarding the rights of California residents pursuant to the California Consumer Privacy Act (the “CCPA”). You have the right to request that we disclose what personal information we collect, use, disclose, and sell. For certain categories of personal information, you have the right to request a list of what (if any) we disclosed to third parties for their own direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. You have the right to request that we delete the personal information we have collected from you or maintain about you, and the right to opt out of our sale of your personal information. If you would like to exercise these rights, please contact us through the contact information below.

The following table depicts the categories of personal information we collect or plan to collect, the sources we use or plan to use, and the purpose for collecting the information.

Categories	Sources	Purposes	Disclosure to 3^rd Parties
Identifiers (e.g., name, email address, street address, contact and payment information, system information)	From customers when signing up for our emails, opening an account with us, purchasing products from us, returning products, or contacting us From data resellers From browsers or mobile devices when customers visit our Site	To process and fulfill customer orders To create accounts and provide service to customers To improve our business process and deliver relevant products and content to customers	Service providers for website and shopping cart development, order processing, payment processing, data accuracy, fraud detection, security, order management, drop shipping, logistics, shipping, customer relationship management, email marketing, advertising, and related services
Commercial Information (e.g., purchase history or product preferences)	From customers when signing up for our emails, opening an account with us, purchasing products from us, returning products, or contacting us	To process and fulfill customer orders To improve our business process and deliver relevant products and content to customers	Service providers for website and shopping cart development, order processing, payment processing, fraud detection, security, order management, drop shipping, logistics, shipping, customer relationship management, email marketing, advertising, and related services
Internet Activity Information (e.g., search history, site navigation, response to online advertisements, user generated content)	From browsers or mobile devices when customers shop on our Site or visit links from our advertisements From customers when they review products or post on our social media accounts	To improve our business process and deliver relevant products and content to customers To compensate partners for referrals	Service providers for website and shopping cart development, order processing, fraud detection, security, order management, drop shipping, logistics, shipping, customer relationship management, email marketing, advertising, and related services
Geolocation Information	From browsers or mobile devices when customers visit our Site	To improve our business process and deliver relevant products and content to customers To estimate the transit time and shipping cost for products To screen for fraud potential	Service providers for website and shopping cart development, order processing, fraud detection, security, drop shipping, logistics, shipping, customer relationship management, email marketing, advertising, and related services
Derived Information (inferences)	All of the above, augmented with purchased information from third-party data providers	To improve our business process and deliver relevant products and content to customers	Service providers for website and shopping cart development, order processing, fraud detection, security, customer relationship management, email marketing, advertising, and related services

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we do, we will post the updated policy online.

Minors

Our Site is not intended for individuals under the age of 16.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at privacy@cribsi.com or by mail using the details provided below:

Cribsi Inc.
Privacy Compliance Officer
21701 STEVENS CREEK BLVD # 730
Cupertino CA 95015, United States